Last Updated: 8 October 2024

At Apanema Mindfulness, accessible from https://apanemamindfulness.com/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a booking on our website.

If you have any questions about this Privacy Policy, please contact us at [insert contact email].

  1. Information We Collect
    We collect personal information to facilitate your holiday booking, communicate with you, and improve our website. The types of personal information we collect may include:
  • Booking Information: When you book a holiday through our website, we may collect your name, email address, phone number, payment information (handled through third-party payment processors), and booking preferences.
  • Payment Information: We do not store payment details on our servers. Payment information is processed securely by a third-party payment gateway – Please review their privacy policies for more information.
  • Non-Personal Information: We may collect information such as your IP address, browser type, device type, and browsing behavior through the use of cookies and similar technologies.

  1. How We Use Your Information
    We use the personal information collected through our website for the following purposes:
  • To process and manage holiday bookings.
  • To communicate with you about your bookings, respond to inquiries, and provide customer support.
  • To send promotional offers, newsletters, and other marketing communications (you can opt-out at any time).
  • To improve our website and services, including analyzing usage data to understand user behavior.
  • To comply with legal obligations and prevent fraud.

  1. Sharing Your Information
    We may share your personal information in the following ways:
  • Service Providers: We may share your information with third-party service providers who assist with website operations, payment processing, booking management, and other essential services. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was provided.
  • Payment Processors: Your payment details are handled securely by third-party processors – Stripe. We do not store your payment information.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities.

  1. Data Retention
    We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, such as managing bookings or complying with legal requirements.

  1. Cookies and Tracking Technologies
    We use cookies and similar technologies to collect information about your activity on our website and improve your experience. These technologies may also be used by third-party service providers, such as Google Analytics, to track and analyze usage patterns.
  • Cookies: These small files are stored on your device and help enhance site functionality. You can manage your cookie preferences through your browser settings.
  • Third-Party Analytics: We use Google Analytics and other services to analyze website performance. These tools may use cookies to collect non-personal data such as page views, session length, and referral sites.
    For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org/.

  1. Booking and Payment Information
    When you make a booking on our website, your payment information is processed through a secure third-party gateway – Stripe. We do not store your payment details on our servers.
    Please review the privacy policies of our payment processors:

  1. Data Protection Rights
    Depending on your location and applicable laws, you may have the following rights regarding your personal data:
  • Right to Access: You have the right to request copies of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request that we delete your personal data under certain conditions.
  • Right to Object: You have the right to object to the processing of your data, under certain conditions.
  • Right to Data Portability: You can request that your personal data be transferred to another service provider or directly to you.
    To exercise any of these rights, please contact us at welcome@apanemamindfulness.com.

  1. Third-Party Links and Plugins 
    Our website may contain links to third-party websites or use plugins that collect data independently of us. These third parties may have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of those sites.

  1. Security of Your Data
    We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

  1. Children’s Privacy
    Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete it.

  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date reflecting the most recent changes. We encourage you to review this policy periodically for any updates.

  1. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:
    Email: welcome@apanemamindfulness.com
    Website: https://apanemamindfulness.com/

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